Claims Adjuster at LF Dalarnas

As a Claims Adjuster, your mission is to assist our corporate clients who have suffered damages. You receive claims via phone or digital channels, then make assessments and decisions regarding whether the claim is compensable, and what compensation the policyholder is entitled to based on the insurance terms. Your daily work involves being available for our corporate clients on the phone line as well as our group email. You work independently with your cases, but collaboration is an essential part of everyday life – both with colleagues in your team and with other departments within LF Dalarnas. Our mission is to guide the customer through the entire claims process in a professional and engaged manner. This also means coordinating efforts with partners and colleagues to ensure that the customer receives prompt and accurate assistance.

We are 8 claims adjusters with varied experience and expertise working in Corporate Damages. 5 of us work with construction damages and the remaining 3 work with liability and property damages. The group is divided into field technicians and office technicians. The field technicians conduct damage inspections and customer visits throughout the county, while the office technicians primarily work from the office but can go out for customer visits if needed.

Do you want to help create secure customer experiences where accessibility and service are in focus? Then we look forward to your application!

You who apply for the position have a high school education, a B driver's license, and good computer skills. Furthermore, you have experience working with claims adjustment and customer service. It is advantageous if you have education in insurance, construction, remediation, or inspection. Additional knowledge in MEPS calculation is a plus. It is highly advantageous if you have experience in claims adjustment for businesses.

In the role of Claims Adjuster, it is important that you are thorough, willing to make your own decisions, and work efficiently with cases without compromising quality. You are self-driven while enjoying teamwork. You express yourself well in speech and writing and are communicatively skilled, meaning you easily adapt your message to the individual and situation. You are a driven person who takes great responsibility for both your own and others' development. You enjoy working towards high goals and contribute with engagement.

Additional information: Selection and interviews are ongoing, and the position may be filled before the application deadline.

For further information, contact: Linda Palmén, Head of Corporate Damages, 023 930 10

Local union representatives: Fredrik Pöllänen, Forena, 023 930 34

Warm welcome with your application!

LF Dalarnas is one of 23 local and customer-owned county companies in the Länsförsäkringsgruppen. We employ approximately 380 staff from across the county. With our offices in Falun, Borlänge, Avesta, Ludvika, Leksand, Mora, and Malung, we are close to our customers who are also our owners.

Our corporate culture is a central success factor - customer and performance-oriented, characterized by a desire for development, high engagement, warmth, and joy. The foundation is our passion for our customers, where we create the best customer meeting through strong local presence, personal meetings, and good digital solutions.

With a good corporate culture, attractive employment conditions, and strong engagement, we aim to attract, develop, and retain employees. Together, we create an inclusive workplace that encourages diversity, promotes health, and contributes to a sustainable working life.